Privacy Policy
A Legal Disclaimer
This Privacy Policy outlines how SonderGrup, with offices in South Africa and the United Kingdom, collects, uses, and protects your personal information in compliance with the South African Protection of Personal Information Act (POPIA) and the European Union’s General Data Protection Regulation (GDPR). Last updated: May 31, 2025, 10:13 AM SAST.
Information We Collect
We may collect personal data such as your name, email address, and usage data when you visit our website, contact us, or use our services. This includes data provided voluntarily and data collected automatically via cookies.
What to include in the Privacy Policy
Your data is used to provide and improve our services, communicate with you, and ensure website functionality. We may also use it for marketing purposes with your consent, as required by POPIA and GDPR.
Legal Basis for Processing
We process your data based on consent, contractual necessity, or legitimate interests, ensuring compliance with applicable laws. You may withdraw consent at any time by contacting us.
Data Sharing and Transfers
We do not sell your data. It may be shared with trusted third parties (e.g., service providers) under strict confidentiality agreements. Data transfers between South Africa and the EU comply with GDPR adequacy decisions or Standard Contractual Clauses. Your Rights Under POPIA and GDPR, you have rights to access, rectify, erase, or restrict processing of your data. To exercise these rights, contact us at privacy@sondergrup.com or +27 76 976 5247.
Data Security
We implement robust security measures to protect your data, including encryption and regular audits, though no method is entirely immune to breaches. Retention Personal data is retained only as long as necessary for the purposes outlined or as required by law, after which it is securely deleted.
Cookies and Tracking
Our website uses cookies to enhance user experience. You can manage cookie preferences via our settings or browser options.
Contact and Complaints
For queries or complaints, reach out to our Data Protection Officer at the above email or phone. You may also lodge a complaint with the Information Regulator (South Africa) or your local EU supervisory authority.